Hessameddin Ayoubi

IT Manager with over 11 years of experience in the information technology and services industry, demonstrating a strong track record of success in managing complex IT initiatives. Skilled in driving software solutions, overseeing network infrastructure, and leading system integration projects to support organizational goals. Expertise includes strategic oversight of technical support operations, ensuring seamless alignment with business needs and industry standards. Proven ability to deliver scalable, efficient, and secure IT solutions across diverse technical domains.

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What I Do

IT infrastructure

Comprehensive planning, design, implementation, and ongoing maintenance of the hardware, software, and networking systems essential for supporting an organization’s IT operations and business objectives. This includes the documentation and management of servers, storage, networking devices, operating systems, and enterprise applications.

Network Operations Management

Overseeing the planning, configuration, and management of an organization’s computer networks to ensure efficient, secure, and reliable connectivity. Setting network strategies, defining requirements, consulting with stakeholders to align network solutions with business objectives, and coordinating resources for the installation and maintenance of network systems.

IT Service Delivery

Ensuring the consistent delivery of IT services by managing and optimizing service processes, handling incident and request management, and overseeing SLAs. This involves coordinating resources, communicating effectively with stakeholders, and continuously improving service operations to meet business needs and user expectations.

DevOps Strategy

Leading the design, implementation, and delivery of scalable, automated DevOps strategies that align with organizational objectives. Responsible for developing and implementing software solutions within Agile frameworks, ensuring continuous integration, deployment, and delivery pipelines are optimized for efficiency and resilience.